I am staying at Kingfisher Bay Resort can I join one of your tours? 

Quick Cat II travels via Kingfisher Bay resort daily on our Morning Whale Watch Cruise. If you wish to join our tour from the Island please contact Kingfisher Bay Resort directly to make a booking.  

How far do we travel to see the Whales?

Travel times and locations we travel to differ on each individual cruise depending on the weather, tides & the whales location.

Our Morning Cruise and Afternoon Cruise on the same day can even be completely different travel times and locations. No cruise is the exact same.

There is no exact location when Watching the Whales. The most common area to spot our Humpback Whales is Platypus Bay which starts approximately 30 minutes after departing the Great Sandy Straits Marina. However, Humpback Whales are wild animals in their natural environment, and they move around all parts of the bay at any time meaning we can be travelling anywhere between 40 minutes to 1.5 hours before we see our first whale.

The travel time between departing and finding the whales is completely out of our control although it is a lovely scenic cruise along the way with beautiful sights of local islands, sandbars, other marine life and of course the Western side of K'Gari (Fraser Island).

When is the best time in the season to see whales? 

Our Humpback Whales join us from mid July to October each year, the whales are fantastic to see all season however you can see different whales/behaviours at different times in the season. At the start of the season we tend to see a lot of curious & playful Sub Adult whales and from September onwards we start to see the Mother’s & Calves as well which is a super cute sight to see. 

Which tour is better, Morning or Afternoon?

Both tours are great!
Our Morning Tour is an early start and has extra travel time while we travel to/from Kingfisher Bay Resort to pick up/drop off extra guests. However, our Morning Tour also gives you the option to upgrade to our exclusive 'Whales & Lunch @ Fraser' package.

Our Afternoon Cruise travels directly to/from the whales and you are treated to a beautiful sunset over the water on the way home which is an excellent time to sit back and relax with a glass of bubbles.

We bring it down to personal preference and the timing of your future travel plans!

What if we don't see any Whales?

While it is extremely rare for the whales to elude us onboard our cruises, it can occasionally happen very early or late in the season. To avoid this happening, we modify our cruise start and finish dates each year to best align with whale watching projections, thereby minimising possible disappointment!

Hervey Bay Whale Watch have always guaranteed whale sightings, meaning if you have joined us for our whale watch cruise and we haven’t sighted whales, your ticket is valid for any of our other whale watch cruises until Humpback whales are sighted! (Subject to availability) Hervey Bay Whale Watch has always maintained this policy, with one guest waiting 15 years to redeem their ticket!

Is there food & drinks available to purchase on board? 

Yes. We have a fully licensed kiosk on board with a range of drink or food purchases such as Pies, Sausage Rolls, Toasted Sandwiches, Chocolates, Chips, Coffee, Tea, Alcoholic and non - alcoholic beverages 

Do you cater for vegetarians, dairy/gluten intolerances?

We certainly do. However, please make note of any dietary requirements at the time of your booking. If we are not made aware, there is a possibility we may not be able to. You are also more than welcome to bring your own snacks if desired.

Is there a discount for returning passengers?  

We offer a ‘Mates Rates’ discount for returning passengers within the same season. Once you have travelled with us with a full priced ticket, you can then travel again for a returning discounted price of $85.00. This is only valid for the current season you have travelled in.

Is there a minimum age for swimming with the whales? 

Guests need to be 13 years old and above to be able to participate in this experience. 

What conditions are needed to swim with the whales?  

We must take into consideration the sea conditions, weather conditions & the whales we have around us at the time. For example, if there are any Mother’s & Calve’s around us, if there are any other boats around us etc we legally cannot enter the water. These conditions have to be perfect to allow a safe swim experience. The Skipper on the day will decide if swims can or cannot go ahead. Unfortunately, sometimes these conditions are out of our control however, we will always try our best to conduct a safe swim experience for our guests. 

How much is it to swim with the whales? 

Swimming with the whales is an extra $100.00 and can be paid on board once you have completed a successful swim.  

Can I pre book a whale swim?  

Unfortunately, Whale Swims cannot be pre booked as we cannot guarantee this experience. You can express your interest of swimming with the whales at the time of booking or on the day once on board.  

When is the best time to swim with the Whales? 

Swimming with the whales can never be guaranteed on any of our tours as we are working with wild animals. We may have successful swims in the morning and/or the afternoon or sometimes not at all. It really is up to nature. 

We recommend trying to swim at the start of the season (July-August), from September onwards the number of Mother & Calf pods increase and we do not swim with Mothers & Calves as this is a very important time for development. 

Does this package include lunch or is there an additional cost for lunch?  

Once you have purchased a Whales & Lunch @ Fraser ticket, this includes your Morning Whale Watch Cruise, a light breakfast & morning tea on board Quick Cat II, lunch at The Sandbar Bistro (anything off the menu) & your return barge and bus back to the mainland.  

Are drinks included with lunch? 

No, drinks are to be purchased separately from the Bar.

How do we get back to mainland from Kingfisher Bay Resort? 

Return travel from the Island is with Kingfisher Bay Resort barges & buses, not Quick Cat II. You have a choice of either the 2:30pm or 5pm barge from Kingfisher Bay Resort to mainland (Riverheads), once on mainland you can catch the resort bus back to the Marina (where you started from) or back to your accommodation. Please note that Quick Cat II does not return back to Kingfisher Bay in the afternoon. The 5pm resort barge is the last boat to depart the Island, if you miss this departure time the only option for you is to book a room at the resort if available. Hervey Bay Whale Watch & Kingfisher Bay Resort take no responsibility if guests miss these departure times. Please ensure you are at the barge departure point (half way along the Kingfisher Jetty) 15mins prior to your departure time. 

How long does it take to travel from Kingfisher Bay Resort back to Mainland? 

Approximately 45 minutes on the resort barge to mainland (Riverheads) & the bus trip back to the Marina or your accommodation may vary depending on the resort bus drop off schedule. 

Are activities on the Island included?  

No, activities aren’t included. There are a range of different activities available at the resort including Segway Tours, Kayak Hire, Bushwalking and more. Once you have arrived at the Island you can check at reception for any activities available & the prices of these. 

How long do we get to spend on the island? 

Quick Cat II will drop you off at Kingfisher Bay Resort at approximately 12pm, you can then choose to depart on the 2:30pm or 5pm barge. 

What should we take with us to the Island? 

Hat, Sunscreen, Mozzie/Bug Spray, Water Bottle, Towel & Swimmers (if you wish to swim), Jacket/Jumper, Camera/Phone, Money. 

Do you have Gift Certificates available to purchase? 

We sure do! You can purchase our tours as a Gift Certificate online and we will email it through to you once we receive your order.

Do you offer a locals rate for residents of Hervey Bay?  

Yes we do. Please contact our office to discuss local deals. 

Do you offer group discounts?  

We certainly do! Whether it be a group of friends, a social group, business trip or a large family you can book a Whale Watch Cruise directly and SAVE!

10-20 people =10% 20-30 people =15% 30+ people =20%  

Do you honor the Companion Card?

We certainly do! 
Those who hold a companion card are required to purchase a full price ticket and their companion/carer are welcomed on board half price! 

Are children allowed on board?

Yes, all ages are welcome on board! We ask that all children are supervised at all times!

Are prams/ wheelchairs allowed on board?  

Yes they certainly are. Quick Cat II is the only vessel in the fleet with full wheelchair access right around the main deck with no stairs. 

Can I smoke onboard?

No. Smoking is strictly prohibited on board. 

Where are you located?

Our office & boat are both located at Berth A1 in the Great Sandy Straits Marina - 17 Buccaneer Drive, Urangan, QLD, Australia.

Enter '17 Buccaneer Drive, Urangan, QLD, Australia' into your Maps or GPS and follow the directions to find us!

Where can I park once I arrive at the Great Sandy Straits Marina? 

Once you arrive at the Great Sandy Straits Marina drive over the two speed bumps & past the BreakFree Resort reception (on your left), follow the road around the right hand bend and into the FREE car park. 

Where do I go once I have arrived & parked at the Great Sandy Straits Marina? 

Once you have arrived and parked your car, walk through the main terminal building towards the water until you reach Café Balena, turn left out of the terminal building and follow the board walk towards the boats. Walk down the ramp to get down onto the dock and we are the only floating office on the right at the bottom of the ramp. 

What happens in the event of bad weather?

The team at Hervey Bay Whale Watch have been operating in the area for over thirty years and so, are very familiar with the conditions and enjoyment levels of their guests. Quick Cat 2 will not depart the Marina if conditions are dangerous, with guests advised of adverse conditions prior to departure time.  
Expectations differ from person to person with some relatively unaffected by rough conditions, despite this, we are more than happy to rebook your cruise for a calmer day if you feel uneasy about the weather. If the day is too rough to be enjoyable, we will advise you as soon as possible of the cruise cancellation with the choice of a refund or to rebook.

What are the seating arrangements on board?

Quick Cat II offers amphitheatre style seating on the foredecks and a wide variety of indoor/outdoor seating options throughout the vessel.

Will I get seasick?

Quick Cat II is a purpose built Whale Watching vessel and is one of the most stable sea boats in the fleet. However, some people unfortunately do experience seasickness while on board. If you know you are prone to experiencing seasickness, we recommend taking the appropriate anti-nausea precautions for yourself before your trip.

What if I need to cancel?

If you need to cancel your booking please contact our office 48 hours prior to your scheduled departure time and a full refund will be processed. 

Visiting the Fraser Coast:
Accommodation Recommendations:

There are a few great accommodation options within walking distance to the Great Sandy Straits Marina.
- Mantra Hervey Bay
- BreakFree Great Sandy Straits
- Akama Resort
- Ramada Hervey Bay

Dining Recommendations:

Hervey Bay is filled with many great restaurants & cafes! Here are our some of our top picks!

- The Dock Bar & Restaurant (located at the Marina)
- Cafe Balena (located at the Marina)
- Whale Bay Asian Cuisine (located at the Marina)
- Waterfront Restaurant
- Bayaroma Cafe
- Aqua Vue Cafe

Get more ideas on what the Fraser Coast has to offer by visiting the following websites!

Visit Fraser Coast: https://www.visitfrasercoast.com/

KAYAK Hervey Bay Guide: https://www.kayak.com.au/Hervey-Bay.44149.guide

What's On Fraser Coast: https://www.whatsonfrasercoast.com.au/